Terms and Conditions

Last updated: September 2026

Please read these terms and conditions carefully before placing an order with Weir Crystals. By purchasing from our store, you agree to be bound by the following terms.

1. About Us

Weir Crystals is an online retailer based in the United Kingdom. Our website is weircrystals.co.uk.

2. Orders

By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing

All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. The price you pay is the price shown at the time of your order.

4. Payment

We accept payment via the methods available at checkout. Payment must be made in full before your order is dispatched.

5. Shipping & Delivery

We aim to dispatch orders within 2–5 business days. Delivery times may vary. We are not responsible for delays caused by third-party couriers or circumstances beyond our control. Shipping to UK only.

6. Returns & Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receipt. Items must be returned in their original condition and packaging. We will process refunds in accordance with your statutory rights under UK consumer law.

7. Disclaimer

Crystal and gemstone products are sold for decorative and personal enjoyment purposes only. We make no medical or therapeutic claims regarding our products.

8. Limitation of Liability

To the fullest extent permitted by law, Weir Crystals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.